At Shoei44, your privacy is more than a legal formality. We regard the protection of members' personal data as a core responsibility. This document clearly explains what data we collect, how it is used, and how we protect it.
Six core principles that define how Shoei44 handles members' personal data
Shoei44 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All processing of members' personal data is conducted in accordance with the seven core PDPA principles, including the principles of security, data integrity and purpose limitation.
All data transmitted between your device and Shoei44's servers is protected using 256-bit SSL encryption — the same standard adopted by Malaysia's major banking institutions such as Maybank and CIMB. Your data cannot be intercepted during transmission.
Shoei44 has never sold, rented, or traded members' personal data to any third party for marketing or commercial purposes — and never will. Your data belongs to you; we only use it for platform operations that you agreed to at the point of registration.
As a Shoei44 member, you have the full right to request access to the personal data we hold about you, request correction of any inaccurate information, and request deletion of data that is no longer required for legal purposes. All requests are processed within 14 business days.
Data collected by Shoei44 is used solely for the purposes clearly stated in this policy — including account operations, processing deposits via Touch 'n Go, GrabPay, DuitNow, and FPX, identity verification, and service communications. We do not use your data for any other purpose without your consent.
Shoei44 applies specific retention periods to each data category — transaction records are kept for 5 years for legal compliance, active account data is retained for the duration of membership and for 2 years after account closure. Data is never held longer than necessary.
This Privacy Policy describes how Shoei44 collects, uses, stores, and protects your personal information when you register or use our platform. By using Shoei44, you agree to the practices described in this policy. If you do not agree, please discontinue use and contact us to close your account.
Shoei44 collects personal data from members through several channels — directly during registration and platform use, automatically via built-in platform technologies, and in certain cases from legitimate third-party sources. The following are the categories of data we collect:
| Data Categories | Specific Examples | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Identity verification & legal compliance |
| Contact Data | Malaysian phone number, email address, residential address | Account communications & customer support |
| Financial Data | Bank account numbers, bank names, e-wallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) | Deposit & withdrawal processing |
| Transaction Data | Deposit, withdrawal, betting history, and winnings records | Account operations & legal compliance |
| Technical Data | IP address, device type, web browser, operating system | Account security & fraud detection |
| Usage Data | Pages visited, games played, session duration | User Experience Improvement |
Note: Shoei44 does not directly collect credit or debit card numbers. All financial transactions are processed through third-party payment gateways that comply with PCI-DSS standards. We only receive transaction verification details, not full card numbers.
Shoei44 only uses members' personal data for legitimate, clearly stated purposes. We will not use your data for any other purpose without first obtaining your renewed consent.
Marketing: Shoei44 will only send you marketing communications — such as promotional offers and bonus information — if you have given explicit consent to receive them. You may withdraw this consent at any time through your account settings or by contacting Shoei44 support.
Shoei44 does not sell, rent or trade members' personal data to any third party for commercial purposes. However, there are limited situations where Shoei44 needs to share your data with certain parties to keep the platform running properly:
In all data sharing instances mentioned above, Shoei44 ensures that the receiving parties are subject to data protection obligations equivalent to the standards we uphold ourselves.
Shoei44 invests seriously in data security infrastructure to ensure members' personal information remains protected at all times. The following are the technical and organisational measures we have in place:
Data Breach: In the event of any data security breach that affects members' personal information, Shoei44 is committed to notifying affected members and the relevant authorities within the timeframe prescribed by Malaysian law, and to taking immediate action to contain and remediate the situation.
Shoei44 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns.
You can manage your cookie settings through your web browser settings. Please note, however, that disabling essential cookies may affect your ability to log in and use Shoei44 as intended.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Shoei44's privacy commitments, you have the following rights regarding your personal data:
To exercise any of the above rights, email us at support@shoei44.com with the subject line "Privacy Rights Request", stating the right you wish to exercise along with sufficient information for us to identify your account.
Shoei44 applies specific retention periods to each data category, based on operational requirements and Malaysian legal obligations:
Deletion After Retention Period: Once the retention period has expired and there is no legal requirement to continue storing the data, Shoei44 will securely delete or anonymise the relevant data in accordance with industry-standard procedures.
Shoei44 strictly prohibits individuals under the age of 18 from using our platform. This platform is not designed for minors, and we do not knowingly collect personal data from underage individuals.
If Shoei44 discovers that personal data belonging to a minor has been collected without our knowledge — possibly due to false information provided during registration — we will promptly delete that data and close the account in question.
If you are a parent or guardian and suspect that your child has registered an account on Shoei44, please contact us immediately at support@shoei44.com so we can take the appropriate action.
In the course of operating the platform, certain personal data of Shoei44 members may be processed or stored on servers located outside Malaysia — for example, servers belonging to international game providers or cloud infrastructure used by Shoei44.
In such cases, Shoei44 ensures that any transfer of data outside Malaysia is carried out with adequate safeguards:
If you have any enquiries, concerns, or requests regarding Shoei44's Privacy Policy or how we handle your personal data, please reach out to our team through the following channels:
Shoei44 is committed to responding to all privacy-related enquiries within 3 business days and fulfilling data rights requests within 14 business days.
Effective Date: This Privacy Policy was updated in 2026 and supersedes all previous versions. Shoei44 will notify members of any material changes via their registered email or in-platform notification at least 7 days before the changes take effect.
Six key rights you hold under Malaysia's PDPA 2010
Request a copy of all personal data Shoei44 holds about you. We will provide a complete report within 14 business days of your request being verified.
If any information Shoei44 holds about you is inaccurate or incomplete, you may request a correction. Updates will be made within 7 business days.
Under certain circumstances, you may request that Shoei44 delete your personal data — subject to minimum legal obligations for retaining financial records.
Withdraw your consent for marketing communications at any time through your Shoei44 account settings, with no need to contact customer support first.
You may object to the processing of your personal data for specific purposes. Shoei44 will review your objection and respond within 14 business days.
If you are not satisfied with Shoei44's response, you have the right to lodge a complaint directly with the Department of Personal Data Protection Malaysia regarding your privacy concerns.
Many Malaysian players new to online betting platforms share the same concerns — "What happens to my personal data? Who can see it? Could it be misused?" These are valid questions, and they deserve honest answers. At Shoei44, our straightforward response is: we fully understand these concerns, which is exactly why we invest heavily in robust privacy systems and policies.
When you deposit using Touch 'n Go eWallet, GrabPay or DuitNow into your Shoei44 account, or when you provide your MyKad number during identity verification, you are entrusting us with highly sensitive information. That trust is not something we take lightly. Every system Shoei44 builds, every process we put in place and every decision we make about data handling is guided by one question: "Is this how we would want our own personal data to be treated?"
One common misconception about online betting platforms is that these companies sell user data to advertisers or third parties as an additional revenue stream. At Shoei44, we reject this outright. Our members' data is not a source of income. Our revenue comes from the betting platform we operate fairly and transparently — not from selling anyone's information. This is not just a formal privacy policy statement — it is a clear business position.
Another common concern among Shoei44 members is the security of financial transactions. When you make a deposit or withdrawal via local Malaysian payment methods such as Maybank2u, CIMB Clicks, Boost or ShopeePay, your financial data is processed through a PCI-DSS compliant payment gateway — the international security standard for card and payment data processing. Shoei44 does not store your full bank account or e-wallet details in our systems — only the verification information needed to match withdrawals to the correct account.
For members who have concerns about login security, Shoei44 recommends enabling Two-Factor Authentication (2FA) on your account. With 2FA active, even if someone obtains your password through unauthorised means, they will still be unable to access your Shoei44 account without the additional verification code sent to your phone. This simple step provides significant added protection for your account.
Finally, Shoei44 wants to make clear that this Privacy Policy is a living document — it will be updated from time to time to reflect changes in legislation, technology and industry best practices. When significant changes are made, we will notify all members via their registered email and in-platform notifications, rather than simply updating this document without a word. Transparency in communication is a core value at Shoei44 — and that includes being transparent about how we handle your personal data.
Email us at support@shoei44.com with the subject line "Privacy Rights Request". Please state the type of request — access, correction, or deletion of data — along with your full name and the phone number registered to your Shoei44 account.
If you suspect your Shoei44 account has been accessed without authorisation or notice any suspicious activity, contact our support team immediately via 24/7 live chat for prompt action.
This Privacy Policy should be read alongside Terms & Conditions Shoei44 for a full understanding of your rights and responsibilities as a member. For responsible gaming guidance and self-control tools, please visit the Responsible Gaming us. General questions about the platform can be answered on the Frequently Asked Questions. Shoei44's services are intended for users aged 18 and above only.
Register your Shoei44 account today and enjoy a safe, fully transparent online betting experience with your privacy protected. Deposit from RM10 via Touch 'n Go, GrabPay, Boost or DuitNow. 24/7 support in Bahasa Malaysia.